Privacy Policy

Last updated: 7 September 2026

This Privacy Policy explains how Bab Al Madina Bus Rental (“we”, “us”, “our”) collects, uses, and protects the information you share with us when you use our website babalmadinabus.com or contact us about our bus and passenger transport services in Dubai and the UAE.

Information we collect

We only collect information needed to respond to your enquiries and provide our services:

• Information you give us — when you submit a contact or booking form, request a quote, or reach us by phone, WhatsApp, or email, we collect details such as your name, phone number, email address, and the transport details of your enquiry.
• Information collected automatically — like most websites, we may automatically collect standard technical data such as your browser type, device, approximate location, and pages viewed, through cookies and analytics tools, to understand how visitors use the site and to improve it.

How we use your information

• To respond to your enquiries and prepare quotations.
• To arrange and deliver the transport services you request.
• To communicate with you about your booking or enquiry.
• To maintain, analyse, and improve our website and services.
• To comply with applicable legal and regulatory obligations in the UAE.

Cookies and analytics

Our website may use cookies and similar technologies, including third-party analytics services, to measure traffic and improve your experience. You can control or disable cookies through your browser settings; some parts of the site may not function as intended if cookies are disabled.

How we share information

We do not sell your personal information. We may share it only where necessary with trusted service providers who help us operate our website and deliver our services, or where required to do so by law or a valid request from a competent authority.

Data retention

We keep your information only for as long as needed to fulfil the purposes described in this policy, to provide our services, and to meet legal or record-keeping requirements, after which it is deleted or anonymised.

Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, or ask us to stop contacting you, by using the contact details below. We will respond in line with applicable UAE data protection requirements.

Third-party links

Our website may link to other websites (for example, social media or mapping services). We are not responsible for the privacy practices of those third parties, and we encourage you to read their own privacy policies.

Children’s privacy

Our website and services are intended for adults and businesses arranging transport. We do not knowingly collect personal information directly from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised. Please check this page periodically for any changes.

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